There maybe cases when we cannot offer a refund for our activities and events. If this is the case it will be clearly noted at the time of booking.
If your cancellation is due to a positive Covid test, and you need to cancel with less than 24 hours’ notice we will offer you a credit or a transfer of your ticket to a future event to use within a 6 month period.
Please contact info@thewhitaker.org with your request to cancel your booking. Or telephone our main office number on 01706 260785.